Our Quality Guarantee

At Reliable Containers, we take pride in delivering high-quality new and used shipping containers that meet strict wind and watertight standards. Every container we sell is carefully inspected by our quality team before delivery to ensure you receive a unit that is ready for use and built to last.

We know your container is more than just storage space – it protects your valuable equipment, inventory, or personal belongings. That’s why each container comes with our Reliable Quality Guarantee, providing peace of mind from order to delivery.

What Our Guarantee Covers

Our guarantee applies to all used shipping containers purchased from Reliable Containers. It covers any material or construction defect that affects the wind or watertight integrity of the unit.

1. Wind and Watertight Condition

All containers are tested to ensure there are no leaks or openings. Minor surface rust, scratches, or dents are common in used containers and do not affect performance. Any rust holes or thinning steel are professionally patched and sealed to prevent water entry.

2. Seals and Gaskets

Door seals are inspected to ensure they are intact and secure. When the doors are closed, no daylight should be visible from the inside. The retainer strips that hold the gaskets in place are also checked for stability.

3. Floor Integrity

The container floor is checked for structural soundness and safety. Floors may show minor wear or delamination but should not have holes, soft spots, or broken welds. Any issues are repaired with wood or steel plates as needed.

4. Functional Doors and Hardware

All doors are tested to open, close, and latch properly. Handles and locking rods may show signs of wear but must function fully. When properly placed on level ground, the doors should operate without excessive force.

Inspection and Delivery

When your container is delivered, you will inspect it with the driver before signing off. Together, you will complete a Quality Inspection Form confirming that the container meets Reliable Containers’ quality standards.This step ensures transparency and gives you the opportunity to verify that your container is wind and watertight, has intact seals and flooring, and fully functional doors and hardware.

Our Commitment

We are committed to providing dependable, high-quality containers that perform as promised. From order to delivery, our focus is on reliability, clear communication, and customer satisfaction.Every container we sell reflects our belief that good business is built on trust and transparency.

Frequently Asked Questions

What is not covered by the Quality Guarantee?

Our guarantee does not cover normal wear and tear, cosmetic imperfections, odors, or damage caused by impacts, improper placement, or modifications after delivery. Containers that have been altered, moved, or used for transport beyond standard storage are not covered.

If you notice any problem affecting your container’s functionality or watertight integrity, contact our support team within 5 business days of delivery. Our Quality Team will review your concern and provide a resolution within 3 business days.
The Quality Inspection Form is completed upon delivery, together with the driver. It confirms that your container meets our quality standards for structural integrity, seals, flooring, and door operation. If any issues appear after delivery, you may submit the form with details and photos within 5 business days, and our team will handle your case promptly.

Calculate The Cost Of Your Container

Shop with confidence with the assistance of our team. Containers coming in all types of sizes and conditions, we will determine the best product in our inventory based on your needs and budget.